The Parkmobilizer


MBTA and Parkmobile introduce new parking system for train and ferry passengers.

Posted in Uncategorized by Parkmobile on July 27, 2010

Media contact: Sara Engel, Parkmobile: 770-405-0153

MBTA and Parkmobile introduce new parking system for train and ferry passengers.

T Riders can pay for parking via cell phone.

Friday, July 23, 2010 – As part of Governor Deval Patrick’s transportation reform agenda to strengthen customer service, The Massachusetts Bay Transportation Authority (MBTA) and Parkmobile launched a new service today that will allow commuters and visitors to use their mobile phone to pay for parking.

To use the new Parkmobile system, passengers register for free at www.mbta.parkmobile.com. Once registered, MBTA riders can use a mobile app, the internet, a text message or a phone call to pay for parking.  TTY service is also available; the phone number is displayed on every Parkmobile sign. T riders can track parking expenses and print reports through Parkmobile’s secure site.

“Our focus has been and will continue to be on the traveling public,” said Governor Patrick. “This new parking service is just one of the ways we are making the commuting experience more convenient.”

“Improving customer service is a key element of our administration’s transportation reform,” said Lieutenant Governor Timothy Murray.  “We expect this new innovative system to offer an easier, customer-friendly option for the many residents who utilize our public transportation system.”

Starting today, customers parking in MBTA-owned and operated lots with existing cash honor boxes will be able to pay for parking online or via phone while in their cars or once they board a train, bus, or commuter boat.  Enrollment in the new program is free.

“As a demonstration of our commitment to building a more open and customer-focused transportation system, we’re addressing one of our customers’ most frequent complaints,” said Massachusetts Department of Transportation Secretary and CEO Jeffrey Mullan.

“For a long time now, I’ve been hearing frustrated customers complain about having to cram dollar bills into a small slot to pay for parking,” said MBTA General Manager Richard Davey. “I’m very pleased that we’re now able to provide our customers with a quick and easy method for making their payment.”

Initially, the new service will be available for 23,733 parking spaces at nearly 70 MBTA-owned lots with existing cash honor boxes. “As the T’s largest source of non-fare revenue, parking fees are used to help us fund critical maintenance activity throughout the system,” said General Manager Davey.  In the near future, the T will expand the new system to lots that are not operated by the MBTA. 

Albert Bogaard, CEO of Parkmobile, said, “The Massachusetts Bay Transportation Authority has led the country in transit initiatives that are designed to improve the rider’s experience. We’re thrilled to bring Parkmobile’s technologies to T riders throughout the region.”

For more information on MBTA Park and Pay by phone visit MBTA’s parking page.

MassDOT is the new, unified transportation organization created in 2009 under the historic reform legislation passed by the Legislature and signed into law by Governor Patrick. MassDOT’s four divisions are focused on delivering safe and efficient transportation services across the Commonwealth For transportation news and updates visit MassDOT at our website: www.mass.gov/massdot, blog: www.mass.gov/blog/transportation, or follow MassDOT on twitter at www.twitter.com/massdot.

Parkmobile is a leading global provider of seamlessly integrated end-to-end solutions for pay by phone parking and digital parking permits. With roughly 2 million registered users, Parkmobile is available in more than 100 cities worldwide. Parkmobile USA was founded in Atlanta, Georgia and has become one of the largest providers of cashless parking systems in the United States. The company’s call center, engineering team and corporate headquarters are located in the U.S. For additional information, please visit www.parkmobile.com.